Shipping Policy Terms & Conditions
Effective April 1, 2025
Thank you for shopping with Door to Door Co. To ensure a smooth delivery experience and clarity around our shipping practices, please review the terms and conditions outlined below.
1. Shipping Eligibility by Region
Door to Door Co. currently offers shipping across the continental United States. However, our standard shipping tiers—including the free shipping promotion for orders with a net cart value over $2,000—apply only to deliveries east of the Rocky Mountains.
Customers located in the following states are not eligible for the free shipping promotion and will be charged shipping according to a separate rate schedule:
- Arizona (AZ)
- California (CA)
- Colorado (CO)
- Idaho (ID)
- Montana (MT)
- Nevada (NV)
- New Mexico (NM)
- Oregon (OR)
- Utah (UT)
- Washington (WA)
- Wyoming (WY)
- 2. Specialty Shipping Zones
Certain ZIP codes are designated as Specialty Shipping Zones due to the complexity, remoteness, or ferry-dependent nature of delivery to these areas. Orders shipping to the ZIP codes listed below are excluded from our standard shipping rate tiers and will be quoted individually for shipping. Customers in these areas will be contacted with a custom shipping quote prior to order fulfillment.
Specialty ZIP Codes Include (but are not limited to):
Washington: 98250, 98279, 98245, 98261, 98243, 98297, 98222, 98280, 98236, 98249, 98260, 98277, 98239, 98340, 98364, 98061, 98342
New York: 11937, 11954, 11724, 11965, 11964, 6390, 10301–10314, 10004, 10005, 13640, 13624, 13607, 13692, 14174, 14072
California: 90704, 93001
Florida: 33037, 33036, 33050, 33040
Maine: 4627, 4863, 4841, 4679
Massachusetts: 2554, 2568, 2539
Michigan: 49757, 49838, 49930
Wisconsin: 54246
South Carolina: 29915
Georgia: 31527, 31522
North Carolina: 27960
This list is not exhaustive and may be updated at any time at the discretion of Door to Door Co. Customers placing orders to remote or island ZIP codes not listed here may still be subject to individual shipping quotes.
3. Cart Value and Discount Policy
All shipping calculations are based on the net cart value, defined as the total value of products in your order after discounts have been applied and before taxes and shipping fees.
4. Right to Modify Shipping Terms
Door to Door Co. reserves the right to:
- Modify shipping rates and tier structures at any time, with or without prior notice;
- Add or remove ZIP codes from the Specialty Shipping Zone list;
- Determine final eligibility for any shipping tier or promotional offer;
- Decline to fulfill an order if a mutually agreeable shipping arrangement cannot be established.
We encourage customers to review our Shipping Information Page before placing an order to understand the most up-to-date shipping rates and policies.
6. Delivery Schedule
6. Acceptance of Shipping Terms
By placing an order with Door to Door Co., you acknowledge and agree to these shipping terms. Any disputes arising from shipping charges, service availability, or delivery to Specialty Shipping Zones will be subject to the terms outlined herein.
